How to set a Default View to workspace?

Sid_Takali
Kilo Patron
Kilo Patron

Hi all,

I need a solution to set a Default View to workspace? I have a custom form and it has 3 views Default, Workspace and Agent. I want to know how I can set a "Default View" to Workspace? 

 

Thanks 

4 REPLIES 4

Community Alums
Not applicable

Thanks @Community Alums for your prompt response but here I want to set a Default View on a workspace. A Default form View should be appear on a workspace. 

Community Alums
Not applicable

KrishnaMohan
Giga Sage

Hi @Sid_Takali 

 

Navigate to System UI-> view rules -> create new 
view rule: 

KrishnaMohan_0-1672724964566.png

Refresh the incident form

output 

KrishnaMohan_1-1672725003127.png

 

To know about view rules ,check below product document link
https://docs.servicenow.com/en-US/bundle/tokyo-platform-user-interface/page/administer/navigation-an...

Please mark the answer as correct and helpful, If I answered your query. It will be helpful for others who are looking for similar questions

 

Regards,

krishnamohan