- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-06-2023 11:50 AM
Hello experts, please I need your guidance, I created a new field in the user table called "Delegate" this field is populated in the users that are managers:
I created a flow in which I need approvals, the rule is the following: if the user's manager has a delegate, then the approval goes to the delegate, if the user's manager has no delegates, then the approval goes to the user's manager.
I tried doing it like this:
first approver the user's manager's delegate,
or
second approver the user's manager
I did it this way but if both conditions are true, I get both approvers, what I need is just one, the delegate or the manager but not both.
how can this be done?
Thank you in advanced
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-06-2023 12:26 PM
Hi Jesus,
I would include an IF statement to check if the user's manager has a delegate, and if so, request the approval from that delegate.
ELSE, fire the user's manager approval request.
JP

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-06-2023 12:26 PM
Hi Jesus,
I would include an IF statement to check if the user's manager has a delegate, and if so, request the approval from that delegate.
ELSE, fire the user's manager approval request.
JP
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-06-2023 01:00 PM
Thank you!!!

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-06-2023 12:35 PM
Hi Jesus,
I think you may be able to use flow logic for this and then trigger the approval based on an IF activity instead, like so:
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-06-2023 01:01 PM
Thank you!!