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02-01-2023 09:46 AM
Hi all,
I am creating a catalog flow in flow designer and I need to configure the ability to set the "assigned to" field as "mandatory" for a catalog task I created, and then auto assign this person to following tasks that will be created after too.
Any suggestions?
Solved! Go to Solution.
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02-01-2023 10:10 AM
Please use the UI Policy to mark the field as mandatory, you have the flexibility to define the condition using which that field will become mandatory.
Using flow designer, you can auto-assign the task to specific user or Group. I think that's pretty easy you can follow the document and get it done.
Hope this will resolve your issue.
thanks !
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02-08-2023 08:02 AM
Hi @cicgordy ,
As i mentioned earlier, you can use UI policy to make "assigned to" field mandatory on Service Catalog based on certain conditions:
Once the request is created, you can actually grab this "assigned to" column value and put it in your sc_task record.
Hope this clarifies your doubt.
Thanks !
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02-06-2023 03:43 AM
Hi @AndersBGS ,
yes the field should only be mandatory under certain conditions such as only for the creation of that task and then auto assign this person to following tasks that will be created after too.
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02-07-2023 11:25 PM
Hi @cicgordy ,
You can create the UI policy as snipped in my previous post. For the flow designer, please see comment from @Johns Marokky.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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02-13-2023 01:22 AM
Thanks for the solution.