how to set description dynamically?

[Priti18]

if there are multiple catalog items with same wf  but every time description field is getting changed so in run script activity how can we set it dynamically

[Prasad Dhumal]

Way 1 :

var text = 'Setting Description';
var gr = new GlideRecord('sc_request');
if(gr.get(current.change.sys_id)){     // Here change should be your reference field on request
    gr.description = text;
    gr.update();
}

Way 2 :

var gr = new GlideRecord('sc_request');
gr.addQuery(current.request);
gr.query();
if (gr.next())
{
gr.short_description = current.cat_item.short_description;
gr.description = current.cat_item.description;
gr.update();
}

[Aman Singh_]

Hi,

You can verify the catalog item and set the description as

Assuming your wf is set on sc_req_item table.

if(current.cat_item=='sys_id of catalog item')
{
current.description='ABC';
current.update();
}
if(current.cat_item=='sys_id of 2 catalog item')
{
current.description='ABC';
current.update();
}

Or

if you want to set the description from the description of catalog item.

current.description=current.cat_item.description;
current.update();

Thanks,

Aman

[Ankur Bawiskar]

Hi,

If same workflow is attached to multiple catalog items then in run script you can determine what is the catalog item name and based on that set the description

var itemName = current.cat_item.name;

if(itemName == 'Raise Hardware Request'){
	current.description = 'Your Description';
}

if(itemName == 'Raise Software Request'){
	current.description = 'Your Another Description';
}

Regards
Ankur

[Priti18]

this is the code which am using in run script

answer = desc();

function desc() {


if (current.cat_item == 'sys id of catalog item') { 

current.description = current.variables.variablename1.toString();


}
else if (current.cat_item == 'another sys id'){

current.description = current.variables.variablename2.toString();


}

current.update();
}