How to set the assignment group in request form as per the task's assignment group.

[shrinivasprasad]

Hi All,

I want to set the assignment group in request form as per the task's assignment group which is generated within it.

kindly suggest on this.

in advance thanks.

Thanks,

Shrinivasprasad

[shrinivasprasad]

Hi Ankur,

No above code is not working. just I want to set the value from the screenshot 2 assignment group to screenshot 1 assignment goup 1

[Ankur Bawiskar]

Hi,

that is what the script will do;

Can you tell how catalog task is created? is it from workflow catalog task activity?

the said script would work in the advanced script section of catalog task activity

Regards
Ankur

[shrinivasprasad]

hi ankur,

yes, catalog task is created from catlog task activity from workflow.

Thanks,

Shrnivasprasad

[Ankur Bawiskar · Accepted solution]

Hi,

the above script should work; did you try adding logs and check

Can you share the script you are using in catalog task activity script section

var record = new GlideRecord('sc_request');
record.addQuery('sys_id', current.request);
record.query();
if(record.next()){

gs.info('Inside Record');

 record.assignment_group = task.assignment_group;
 record.update();
}

Regards
Ankur

[Ankur Bawiskar]

@shrinivasprasad 

Is there any update on this? Is this question got resolved or you need some more assistance.

Somebody has take time & efforts to help you; so please check this.

Please consider marking appropriate reply as ✅Correct & 👍Helpful.

Regards
Ankur