How to set the assignment group in request form as per the task's assignment group.

shrinivasprasad · ‎05-18-2020

Hi All,

I want to set the assignment group in request form as per the task's assignment group which is generated within it.

kindly suggest on this.

in advance thanks.

Thanks,

Shrinivasprasad

Ankur Bawiskar · ‎05-20-2020

Hi,

the above script should work; did you try adding logs and check

Can you share the script you are using in catalog task activity script section

var record = new GlideRecord('sc_request');
record.addQuery('sys_id', current.request);
record.query();
if(record.next()){

gs.info('Inside Record');

 record.assignment_group = task.assignment_group;
 record.update();
}

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

shrinivasprasad · ‎05-31-2020

Thanks ankur

Ankur Bawiskar · ‎05-31-2020

Glad that it helped

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader