How to set the page rerouting in portal

[User177031]

Hi All,

I am new for portal development. I need your help in changing the landing pages for search in custom portal page.

When I open the article from home page (screenshot 1), it is opening in ar_kb_article custom page (screenshot 2).

But when I click on the breadcrumbs (screenshot 3) it is routing to kb_category page (screenshot 3). I want all the search results to be routed to ar_kb_category custom page

@Dylan Mann can you please help me with the modifications.

- Thank you.. 

[User177031]

 var c = this;

This is available on Client Script of custom widget. Does this need to be removed?

Is this what you mean?

function() {
/* widget controller */
var c = this;
c.url = "?id=ar_kb_category"
}

- Thank you.

[Sumanth16]

Yes sai.You can try it and let me know.

Thanks,
Sumanth

[User177031]

No Luck Sumanth.

- Thank you.

[Sumanth16]

Can you paste your custom widget code here

Thanks,
Sumanth

[Dylan Mann1]

Hi Sai!

You can accomplish this pretty easily with a Page Route Map record. Navigate to Service Portal > Page Route Maps and create a new record.

Add your portal to the list, set your Route from to kb_category and your Route to to ar_kb_category. 

Now, whenever a user goes to the kb_category page it will auto-redirect them to the page you want. In the url it will still say kb_category but it will be the correct page. 

Let me know if this helps!

Dylan