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02-22-2024 10:37 AM
Hi All,
Currently, my outage number is generated like this "OUT0030001"
But I want to add a starting number from 4
Ex :
OUT4030001
Please help me know to start the number from 40
Solved! Go to Solution.
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02-22-2024 11:17 AM - edited 02-22-2024 11:17 AM
Hi there,
Personally for such a minor thing, I would not update the table record itself. For example this might lead to skipped records in the future. Instead, I would update the number record associated with it.
System Definition > Number Maintenance
Select your Table
Under the Related List choose "Show Counter"
Update the number to where you want to start from, e.g. 4030001
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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02-22-2024 10:39 AM - edited 02-22-2024 10:39 AM
Hi, you'd want to set the 30,000 (seen in your screenshot in the Number field) to instead something like 400,000 so then it would start at OUT400001.
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
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02-23-2024 08:18 AM
Hello,
Glad you got your issue resolved.
Take care!
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
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02-22-2024 11:17 AM - edited 02-22-2024 11:17 AM
Hi there,
Personally for such a minor thing, I would not update the table record itself. For example this might lead to skipped records in the future. Instead, I would update the number record associated with it.
System Definition > Number Maintenance
Select your Table
Under the Related List choose "Show Counter"
Update the number to where you want to start from, e.g. 4030001
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
- Mark as New
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02-22-2024 12:00 PM - edited 02-22-2024 12:02 PM
Hi,
Yeah, good mention. I didn't stare at the screenshot and actually thought it was the number record itself. I don't know if it would hurt it to do it on the table record, as shown, but yeah, ultimately, it's better to do it on the actual record itself (I'm sure these both talk to each other -- else this should really not be editable after creation I guess).
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
