How to set the Task state to Pending assgnment from Draft by default???

[naveenmyana]

Hi,

This is related to facilities module..

When I submit the request from facilities request form a task is generating for that request. But the problem is the task state is in "Draft" and I need to change this to "Pending Assignment" by default. Like whenever i submit a request it should generate a task with state as "Pending assignment".

Please suggest me how can i do this.. I have written a BR, but it's not working..

        (function executeRule(current, previous /*null when async*/) {

            // Add your code here

                  var fcts = new GlideRecord('facilities_request');

                  if(fcts.get(current.getValue('facilities_request'))){

                  fcts.state = 10;

                  fcts.update();

                  }

        })(current, previous);

[anurag92]

Create a before Insert BR, and increase the order to 1000 on Facilities Task, set state directly as draft.

[naveenmyana]

Hi Anurag,

Actually when ever a task generated here the state should be "Pending assignment" not "Draft", right now it is "Draft".. How can i change the state, Please suggest??

[Anurag Tripathi]

Before insert business rule as i said.

[Anurag Tripathi]

I am not familiar with facilities module :

But generally speaking what you need is a Before Insert Business rule on the task (sc_task/facility task i think) table and in that you can add conndition that if request.sys_class_name == <facilities>

Script:

current.state=<value of Pending Assignment>