How to set the Task state to Pending assgnment from Draft by default???

[naveenmyana]

Hi,

This is related to facilities module..

When I submit the request from facilities request form a task is generating for that request. But the problem is the task state is in "Draft" and I need to change this to "Pending Assignment" by default. Like whenever i submit a request it should generate a task with state as "Pending assignment".

Please suggest me how can i do this.. I have written a BR, but it's not working..

        (function executeRule(current, previous /*null when async*/) {

            // Add your code here

                  var fcts = new GlideRecord('facilities_request');

                  if(fcts.get(current.getValue('facilities_request'))){

                  fcts.state = 10;

                  fcts.update();

                  }

        })(current, previous);

[Sadasiva Reddy]

Can you pls explain your exact requirement. what i understand is your requirement is - For all the tasks( facilities_request_task) generated from facilities request should have default value : Pending Assignment.

If my understanding is correct. then best way is dictionary override for the 'state' field.

REgards,

Sadasiva

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[naveenmyana]

Hi Reddy,

Yes u got it right...

Should i remove the default value there..

[Sadasiva Reddy]

If you want the state Pending Assignment to task then why you are writing Business rule on facilities_request table.

REgards,

Sadasiva

Please mark helpful/ correct based on the impact

[naveenmyana · Accepted solution]

Hi Guys,

I got it fixed...I have just set the action in Br as Set state to Pending assignment and it's working fine..

Thank you so much guys for your response anyway...

[Anurag Tripathi]

How is this different from what i said?? what did you do different?