How to set the View Article button in Genius Result to display?

[WANG HONG BAO]

Hello,

Does anyone know how to set the View Article button in Genius Result to display?

Thank you very much.

[Satishkumar B]

Hi @WANG HONG BAO 
You can set the property glide.sc.va.render_type.legacy to true, which will render all non-conversational catalog items in the configured portal in a new tab.

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/service-catalog-man...
https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/ai-search/co...

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[WANG HONG BAO]

Thank you very much for your answer.

The property was set to true before, but the link to the source knowledge article did not appear.

Do you have any other insights?

[WANG HONG BAO]

Which Category should I add

[tidert_24]

Hello @WANG HONG BAO .

May I know how did you displayed the AI Suggestion result card? I already enabled all the skills available, including Q&A Genius Results.