How to set up Take Survey widget from Standard Ticket?

[Guilherme Corre]

How could I add a Feedback tab to the Standard Ticket, showing a survey of my choice?

I tried navigating to Standard Ticket > Standard Ticket Configuration, choosing sc_req_item as the table.

Then added a new tab as follows:

However I do not know what widget parameters I should add to the form.

In my understanding they should be (based on ashley(sn)😞

sysparm_trigger_table = the table the record (sc_req_item)

sysparm_trigger_id = the sys_id of the record (current.sys_id - can I use current here?)

But, this doesn´t work, can anyone help?

[EDIT]

So you also need to provide the Survey type as a widget parameter:

 

If I type the sys_id manually it does work:

However, current.sys_id doesn't work. How could I provide options.sys_id or $sp.getParameter('sysparm_trigger_id') to the widget?

[Community Alums]

I tried using {table.sys_id} but is does't work it always show the first assesment assigned to me. not the assesment triggred for current record.

can you help?

[damzelev]

This is working for me too, but I can submit a new survey on each refresh. Is there a way to check if a survey has been already submitted, and show the "Thank you for submitting..." message instead?