How to set value in "Phone Number(E164)" field via script

[peter_repan]

Hello community,

I have created field with type "Phone Number(E164)". By default, this field has territory picker and auto-check for correct number format.

I would like to pre-populate this field via script using:

g_form.setValue('u_phone_number', myValue);

but for some reason this is not working. Now I realized that one approach could be through standard javascript:

document.getElementById('input_field_id').value = myValue;

Do you have any other idea / explanation why g_form.setValue('...') is not working and if I can use any other OOB function?

[Pradeep Sharma]

Hi Peter,

You may find the below link helpful.

Getting country from Phone Number (E164) field in a script?

[peter_repan]

Hi Pradeep,

your link is about getting the value on server side. I would like to set the value on the client...

[JasonHamlin]

I am having the exact same problem with updating the phone number from a client script OnChange event. We are on Eureka Patch 11. I set the phone number (E164) field based upon the Contact Name changing and with setValue it doesn't change it at all. Then I tried document.getElementById and that *looks like* it changes the value on the screen, however it doesn't save with that value. Here's my code:

g_form.setValue('u_phone_number', contact.phone); // Doesn't work at all.

document.getElementById('disp_u_record_requests.u_phone_number').value = contact.phone; // Changes the value on the screen, but still won't save with the new value.

Any ideas from the community would be greatly appreciated.

[ajit_mallick]

We ran into similar issues while trying to transform map phone numbers into a e164 field.

Check the value you are passing to u_phone_number, make sure it is all numeric. In my case there were parentheses, hyphens, spaces etc. I had to strip all of that and prefix it with + country code. Also try turning off the glide.phone_number_e164.strict system property. If it is absent or set to true, the numbers must match the country code.