How to show a Pop up message on selection of a radio button in a survey

SHA3
Giga Expert

I have a requirement to show a popup message when user selects answer in Survey questions

Say we have 4 radio buttons ranging from excellent to poor, Pop up message saying Comments to be entered should appear.

Any suggestions on how this can be done. Appreciate your response.

6 REPLIES 6

Linda S
ServiceNow Employee
ServiceNow Employee

Hi Shilpa,



Could you just make a string field mandatory then make it dependent on the selection in the radio button field?


Hi Linda,



Sorry, i didn't understand your solution.



Survey is created for Incidnet on Surve Master table and we have question created under that. Question in turn has Radio button choices.



So when the survey is opened in ESS portal, where do we need to write any backend script to popup or show a infomessage when poor is selected.


Linda S
ServiceNow Employee
ServiceNow Employee

What version of the platform are you using?


We are on Geneva right now