How to show/hide fields in record screen based on some condition.

gautam29
ServiceNow Employee
ServiceNow Employee

Hi all,

I have a use case while developing a feature in agent mobile app. From launcher screen, I have a list screen of cards and when a card is clicked it opens a record detail screen where fields are displayed for that record.

There is a type column in table for the records and based on that type value different screen fields has to be displayed from same table. 

 So is it possible to display or hide fields based on some condition for the record screen or if possible to display/hide record sections based on some condition? If not, then only way is to create different streams with the condition of type column value from that table and create different record screens for each stream which is very repetitive?

1 REPLY 1

Bert_c1
Kilo Patron

Try asking someone on the Support Team at Servicenow. There are many smart people on that team.