Hi everyone, I've got a an issue with a user that I'm impersonating. When the user is logged into his account he can approve changes and close them without having to pass through the approval process in the workflow.He shouldn't be able to do that.Wh...
Hi i am facing issue with Discovery Schedule, Discovery Status is showing cancelled and it's started and completed number (output and input) are not the same, please help me what could be the possibilities if output and input are not the same, what a...
Hi,On our catalog tasks there is a 'close task' UI Action. When this is selected we require that a popup box appears with the message:'Are you sure you want to complete this task?'with a yes/no option.If yes selected the UI action continues to run....
There are 2 approvers on the same approver field. One Approver can see the Change and has approved. The other one can't see the Change. Going to the URL link, "Record not found" is the message. Going to the Change list and searching for Change number...
Hello,Similar to 'changes()' on business rules (and) 'current/previous' objects on client scripts, is there an easy way to identify if a field value changed from a client side UI action?Thanks in advance.ctomasiMichael.Fry
Maybe this is a stupid question but for the life of me I cannot find any answers anywhere.Firstly, I'm an administrator who writes code \ develops for automation \ a hobby and very new to ServiceNow and trying to get my head around how all this works...
I was trying to create a dynamic filter on a table in a custom application scope to use it as a reference qualifier. I had chosen a script include as the reference script in the dynamic filter option. When I submitted it, an error was displayed sayin...
Hi Experts,I am unable to use the "Tags" field (problem task table) in an indicator. I would like to narrow down the results by filtering by the tags and I do not see that column.On a simple report I can use it but not in PA. Any ideas on why and if ...
The client's requirement: If x = Informational then Open task and automatically close. My question: Can a task be closed automatically in the workflow?As far as I know , the user can close the task manually , not sureif a task can be closed a...
I've done a lot of development in instances that use Fuji or ealier, so working within scopes is new to me. How are applications moved within update sets? Do I always have to take the action to "Publish to Update Set" or is it captured in the ini...
I need to send and outbound message to another system using an authCode and Content-Type application/x-www-form-urlencodedI can send from Postman fine so I know that works but how can i create a business rule in SNow to send thisI've created a REST o...
Is there a way to set a default value by using a UI Policy? I am making some changes to our change_request form. We have 3 types of Change Requests:NormalStandardEmergencyIf Emergency is selected, I need the Out Of Band value to be automatically ...
i'm creating incident record from the workflow , i want to set the "updated by" field as some default user name.when ever the incident is created the updated by field is updated as "system".
We have changed our email domain and now I need to update all of my users. I would like to run a script that would find all of the @olddomain.com and replace it with @newdomain. Can anyone assist me with this?
I have users in my system with no roles. These users only see the self-service portal. In some cases these users will get the back-end environment open with the portal in the main screen and the filter navigator on the left.On this screen they ha...
