How to show incident record in report that will going to end/due date expiring?
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05-30-2025 05:01 AM
Hi Experts,
Hope you all doing well!!!
I have a requirement to show the incident that is going to expire by its event end date, i tried lots of thing but the outcome is not expected, please review the below screenshot and let me know if that is possible?
Report--
Incident table--
I want to show the incident--INC0010626 & INC0010527 in 1-7 days range that means these incident are going to end within this date range.....but records are not showing in the report , so how can we achieve this , if possible please let me know..!!
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05-30-2025 05:58 AM
But if group by "created" it will show based on report range when it's created
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05-30-2025 06:00 AM
Basically i want to show the upcoming end date withing day range --based on future new event end date

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05-30-2025 06:07 AM
I can see from your images, that the numbers (sum of incidents, 571 in one and 589 in the other) shown are not the same.
You'll need to investigate why not all incidents are shown in your report.

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05-30-2025 06:09 AM
I don't know why you've selected the created-field. I suggested to click on the Caller field when doing a bar chart, and then switch over to your custom field in the generated report.