How to show incidents to users only if they are part of current assignment group?

[ChallaR]

Hi @vidishaagarwal5 ,

you have create a ACL , please find the step by step process for that -

1. Create or Modify an Access Control Rule

• Navigate to System Security > Access Control (ACL).
• Create a new ACL or modify an existing one for the Incident table.
• Set the Type to record.
• Set the Operation to read.

2. Set the Condition or Script

You have two options:

Option A: Condition-Based ACL

Use a condition like:

Assignment Group is one of javascript:getMyGroups()

NOTE -Where getMyGroups() is a custom function or dynamic filter option that returns the groups the current user belongs to.

Option B: Script-Based ACL

Use a script like this:

var userGroups = gs.getUser().getMyGroups();
var incidentGroup = current.assignment_group;

if (incidentGroup == null) {
    answer = false;
} else {
    answer = userGroups.indexOf(incidentGroup.sys_id.toString()) != -1;
}

This script checks if the current user's groups include the assignment group of the incident.

Please nark as complete and close the thread if this is helpful.

Thanks,

Rithika.ch 

[Nawal Singh]

Hi @vidishaagarwal5 ,

You need to write Query Business rule like below- 

and in advanced tab need to write script logic- 

Here is the code- 

   var userGroups = [];
    var grMember = new GlideRecord('sys_user_grmember');
    grMember.addQuery('user', gs.getUserID());
    grMember.query();
    while (grMember.next()) {
        userGroups.push(grMember.group.toString());
    }

    // Restrict query to only incidents assigned to those groups
    if (userGroups.length > 0) {
        current.addQuery('assignment_group', 'IN', userGroups);
    } else {
        // If user is not in any group, show nothing
        current.addQuery('sys_id', 'EMPTY');
    }

Please test this code I have tested in PDI it's working fine.

If you found my response helpful, please mark it as helpful and accept it as the solution.

Thank you
Nawal Singh

[Ravi Gaurav · Accepted solution]

Hi @vidishaagarwal5 

you can use ACL

IN ACL Script : if(gs.getuser().isMemberOf('current.assignment_group'){ answer=ture; }else{ answer=false }