How to show only incidents created by currently logged in user?

[Community Alums]

Hi,

I am in a scenario to show only logged-in user-created incidents. I tried it, but it is not working. Kindly help.

if(current.sys_created_by == gs.getUserID()){
	answer = true;
}
else{
	false;
}

Regards

Suman P.

[Community Alums]

Hi @Mark Manders,

Thank you for correcting my mistake. I checked that sys_created_by is a string field. I can simply use the condition, but I am not interested in using a condition. I want to use the script only. 

if(current.opened_by == gs.getUserID()){
	answer = true;
}
else{
	false;
}

Regards

Suman P.

[Mark Manders]

Why would you script? It does exactly the same in the conditions and is even more efficient. Next to that: in the future anyone can easily see what is done, instead of having to open the script. 

So you are not interested in using the best way to use the platform? 

[Community Alums]

Hi @Mark Manders,

It is not that i don't want to use. I am practicing ACL script on my PDI.

Regards

Suman P.

[Simon Christens]

In your ACL - your are using incident . * (star)
* is ALL fields - not the table itself.

So change the "field" from * to "none" - then it evaluates for the table instead of all the fields.

Also - You dont want to use "current.opened_by" because thats a GlideElement

Use:

if(current.getValue('opened_by') == gs.getUserID()){
	answer = true;
}
else{
	answer = false;
}

[Simon Christens]

By the way - be careful if you test with your admin account as the ACL have "Admin override" meaning that it ALWAYS returns true 🙂 - effectively render the ACL true on all incidents

Else you need to remove the admin override checkbox