How to show RITM information on service portal

akin9
Tera Contributor

Hello Exports,

We want to show the user request information ( variables details.) details on the service portal.

Eg. Need below details on the service portal.

 

akin9_0-1689149298632.png

 

Kindly support to achieve. 

 

 

10 REPLIES 10

Jaspal Singh
Mega Patron
Mega Patron

Hi,

Did you try using Variable Editor widget

Hello @Jaspal Singh ,

Thank you for your Quick reply ,

That OOB sp-variable-editor widget showing the information. but

its editable ,but we want to show only the information.( Its should not editable).

 

akin9_0-1689150933282.png

kindly support

Ankur Bawiskar
Tera Patron
Tera Patron

@akin9 

why do you wish to show the end users the variable information on portal?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar ,

Sometimes managers are raising the request instead of the users.

so as per client requirement end users should know know the request details.

Thanks!