How to show RITM information on service portal
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07-12-2023 01:10 AM
Hello Exports,
We want to show the user request information ( variables details.) details on the service portal.
Eg. Need below details on the service portal.
Kindly support to achieve.

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07-12-2023 01:18 AM
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07-12-2023 01:35 AM
Hello @Jaspal Singh ,
Thank you for your Quick reply ,
That OOB sp-variable-editor widget showing the information. but
its editable ,but we want to show only the information.( Its should not editable).
kindly support
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07-12-2023 02:09 AM
why do you wish to show the end users the variable information on portal?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-12-2023 02:31 AM
Hi @Ankur Bawiskar ,
Sometimes managers are raising the request instead of the users.
so as per client requirement end users should know know the request details.
Thanks!