Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

How to show Tags on incidents

stevecrocker
Kilo Expert

Does anyone know how to show the Sys_Tags on the incidents.   I can't find it in the field list in form designer

1 ACCEPTED SOLUTION

This will be a customization again



1)Create a field on incident table.


2)query on "label_entry" table "table_key" field with incident sys_id.


3) Get label.getDisplayValue() and add in the field you created on incident table.


View solution in original post

4 REPLIES 4

Gowrisankar Sat
Tera Guru

tags.JPG


Any way to show it as a field without clicking the ... button?


This will be a customization again



1)Create a field on incident table.


2)query on "label_entry" table "table_key" field with incident sys_id.


3) Get label.getDisplayValue() and add in the field you created on incident table.


Hi,

is there any out of the box functionality to extract the data (tags) into servicenow dashboard report?