How to show Tags on incidents

stevecrocker
Kilo Expert

Does anyone know how to show the Sys_Tags on the incidents.   I can't find it in the field list in form designer

1 ACCEPTED SOLUTION

This will be a customization again



1)Create a field on incident table.


2)query on "label_entry" table "table_key" field with incident sys_id.


3) Get label.getDisplayValue() and add in the field you created on incident table.


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4 REPLIES 4

Gowrisankar Sat
Tera Guru

tags.JPG


Any way to show it as a field without clicking the ... button?


This will be a customization again



1)Create a field on incident table.


2)query on "label_entry" table "table_key" field with incident sys_id.


3) Get label.getDisplayValue() and add in the field you created on incident table.


Hi,

is there any out of the box functionality to extract the data (tags) into servicenow dashboard report?