How to start upgrade planning from Washington to Yokohama

shabbir5 · ‎02-03-2025

We are planning for Yokohama release , and we received change requests from servicnow for DEV , TEST , and PROD

i have not participated in upgrades before , can you please help me with the pre requisites need to be done before upgrade

and please help me with upgrade plans

Thank you,

Shabbir Shaik

Dr Atul G- LNG · ‎02-03-2025

Hi @shabbir5

To start the upgrade best is follow the SN upgrade check list

https://downloads.docs.servicenow.com/enus/paris/upgrade/servicenow-upgrade-planning-checklist.pdf

You can watch my video which give you full details.

https://youtu.be/ILS8sqGbpC0

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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