How to stop oncopychangeclick() from copying over inactive groups?

[Joshua Comeau]

Configuration currently (it is working correctly and copying over everything)

Need to know how to stop the assignment group from being populated if it is an inactive group 

[Peter Bodelier]

Hi @Joshua Comeau,

I wouldn't change the current logic.

Create a before insert Business Rule.

Condition Assignment Group.active = false

Action : Assignment group To NULL

[Joshua Comeau]

Can you send a picture of your configuration as its hard to follow 

[Peter Bodelier · Accepted solution]

There you go

[Joshua Comeau]

@Peter Bodelier 

the script looks right to make the assignment group blank

but I meant assignment group is inactive not the ticket?

Thoughts on how to do that?