How to stop oob approval request notification for a only one approval activity in workflow.

[aladpereira]

Hi All,

I need to stop a out of the box approval request notification for only one approval activity because i have created a customized email notification for that approval activity in workflow for a catalog item. i don't want to stop it for the entire catalog item by applying condition in notification. since this oob approval request should work for other approval request notification inside the workflow of same catalog item. Any idea in this will be very helpful.  

Note: Customized notification is fired by event via workflow(Runscript).

Regards,

Alad.

[Brad Tilton · Accepted solution]

I believe there is a wf_activity field on the approval table that is a reference to the workflow approval activity that fired the approval. You could use that in your notification condition. Depending on when you went live with your instance you may have to activate that field, though.

[aladpereira]

Thanks for the reply Brad, did you mean the sysapproval_approver table, i coudnt find the wf_activity field in that table.

[Brad Tilton]

Go to the dictionary for sysapproval_approver and activate the wf_activity field as it's not active by default.

[aladpereira]

i tried this, but the issue is the oob mail is triggered for one approval activity and not triggering for another activity which needs to be triggered