How to stop the execution of workflow on ritm

rakhi1234
Kilo Contributor

i am creating ritm here work flow is executing on this ritm ,i don't want to execute this workflow in this ritm ,ihow to stop that ,kindly suggest.

6 REPLIES 6

hi anantha,


i tried but it didn't workout


Rakesh meda wrote:



whenere i am referening catalog item therre was a workflow triggers again i want to stop that workflow


Sounds like you want to remove the workflow against the Catalogue Item itself, as suggested by Harish higher up.   This would be a better approach than raising a new RITM then immediately cancelling an unwanted workflow.



Do you know what condition is causing this workflow to fire?   That's probably your first place to look.



(note: the point of the WF is that the RITM is satisfied by someone, rather than the item is requested but nobody does anything about it.)