How to submit the Record producer using Script

[ramesh_r]

Hi All,

Is this possible to submit the Record Producer from the script .? if ye kindly provide the sample script or any sample

Thanks

Ramesh R

[Mark Roethof]

Hi there,

What script do you have in mind? Can you clarify?

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP

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[ramesh_r]

Hi

The below script will use to submit a normal catalog.

I want a script like this to submit Record producer...

var cartId = GlideGuid.generate(null);
var cart = new Cart(cartId);
 //add your requested item to the cart by sys_id of the catalog item
var item = cart.addItem('4054428fdb151f0097679ec6db9619c0', 1);

//fill in the variables on the request item form
cart.setVariable(item,"u_requested_for", "e80edd6edbec6bc097275e25ca9619a4"); 
cart.setVariable(item,"contact_number", "0");
cart.setVariable(item,"assignment_group", "87ec1c342b2e71406c487fb5a8da1524"); 
cart.setVariable(item,"application_service", "cdedfbcedb0f9744c291c170ba9619a7");
cart.setVariable(item,"short_description", email.subject);
cart.setVariable(item,"description", email.body_text);
var rc = cart.placeOrder();

[TzachB]

Hey,

You can try in left panel "rest api explorere", than change the namespace to "sn_sc". 

Now you should find "submit a record producer" , populate the relevant RP  sys_id and build your request body according to the RP variables.

In the final step go down to end of the page and generate your script (servicenow script).

[ramesh_r]

Hi @TzachB 

I can able to submit the record producer by using the given option but variables not set in the target record

Thanks

Ramesh R