Edit variables from list view

ashwanikumar
Tera Expert

‎08-23-2017 03:01 AM

Hi All,

I have added catalog variables li a catalog task [sc-task] table view by refering to following link.

Re: PSA: How to View Variables in Lists

As per the requirement, users working on catalog task should have access to edit it from list view and save it. When users try to edit variables from list view, it shows an error

Security prevents writing to this field'

How can I provide access to users to edit it and save it in a list view? I tried to edit security rules on sc_item_option_mtom & sc_item_option but that did not help.

Any suggestions??

Thanks in advance

Kumar

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6 REPLIES 6

dravvyramlochun
ServiceNow Employee
ServiceNow Employee

‎08-23-2017 04:45 AM

Hello Ashwani,



Enable the security debug and then try to access the fields and you will see which ACL is blocking this in the logs. Then you can tweek the ACL accordingly


Jaspal Singh
Mega Patron
Mega Patron

‎08-23-2017 05:10 AM

Hi Ashwani,



Could you confirm if the users who are working on Catalog task has catalog_admin/catalog_editor/catalog_manager role. As I see there exists 2 write ACL for Variable table.



Also, if required try it from an Admin profile & I guess it will work. If you are using non-admin profile you need to have any of above role or you will have to modify the ACL.


0 Helpfuls

juancarvajal
Tera Contributor

‎12-26-2017 10:27 AM

Could you solve this?
I want to make the same, I also added the ACLs and still can't update it on the list


0 Helpfuls

Gagan10
Giga Contributor

‎06-09-2021 09:43 AM

were you able to achieve this ?