How to sync Azure ad with service now

kulshreshtha · ‎04-03-2017

I have followed the steps in the link Tutorial: Azure Active Directory integration with ServiceNow | Microsoft Docs . I am able to get users in service now. The problem is its taking very long time to get reflected in service now. . What can be done if i need azure ad changes to reflect in service now.

Thanks in advance

VivekSattanatha · ‎04-21-2017

Hi Naman,

I guess, I found your issue. I believe you are not able to redirect Azure login URL.

Add this below system property in your instance sys_properties table and try open your instance URL.

glide.authenticate.sso.redirect.idp = "Sys id of your Azure Identity provider"

Let me know if its fix your issue

Regards,

Vivek

Based on the impact hit like, helpful or correct

View solution in original post

VivekSattanatha · ‎04-03-2017

Hi Naman,

You need to have a look into Attribute mappings in your Azure portal.

Regards,

Vivek

Based upon the impact hit like, helpful or correct

kulshreshtha · ‎04-03-2017

Thanks Vivek. But my issue If i create a group by name 'XYZ' in azure ad it takes nearly 30 mins to appear in service now. Can this time be reduced.

VivekSattanatha · ‎04-03-2017

Hi Naman,

I am not sure, Probably your Azure administrator might have known about this.

Regards,

Vivek

kulshreshtha · ‎04-18-2017

Hi Vivek

I need detailed steps,which are needed to enable users in Azure AD to login into servicenow instance. In some other thread i heard u saying that you have implemented this. So if u have good links/references do mention

Thanks