How to transfer Standard Change Template from one instance to another

[Alex Ng]

Hi community,

Can anyone share with me on the procedures on how to import existing Standard Change Template from one instance to another? I want the existing Standard Change Template to be able to be selected from the Service Catalog.

Initially, I thought the Update Set will be able to migrate this together but apparently, I found some error about not able to find Standard Change Proposal Version record.

Therefore, if I were to do this manually via XML Export and Import, what are tables that I should be exporting/importing to make sure everything falls in place since I understand that, Standard Change Template created from record producer has workflows created?

Thank you.

[Inactive_Us1409]

How to migrate standard change templates across ServiceNow instances

• Export data from all these tables against your templates:
  • std_change_template
  • std_change_record_producer (where Template is your std_change_template)
  • std_change_proposal (where Template is your std_change_template)
  • sc_cat_item_catalog (where Catalog Item is Standard Change Record Producer)
  • sc_cat_item_category (where Catalog Item is Standard Change Record Producer)
  • std_change_producer_version (where template Standard Change Record Producer)
• You'll get access denied issue on std_change_template and std_change_record_producer so navigate to create ACL for these tables and check admin override true temporarily
• Import the xmls to all these tables
• Verify the change templates
• Revert the ACLs