How to translate a record producer name and short description to other language on service portal

Joshuu
Kilo Sage

Hi All,

 

I am trying add a records for Record producer name and short description in "sys_translated_text" table. But the text is still remain in English language.

 

Could you please help me on this? Is that the right table to add?

 

Thank you.

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@Joshuu 

becomes easier when you use the new feature

Translation of Service Catalog items 

Another way with detailed explanation here

Translation of Catalog Name and It's variables & help texts 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar ,

 

Thanks for your response.

 

When I am trying to request for translations it is showing as below. These languages are already installed, how can we enable these here?

 

priyarao_0-1684926641467.png

 

@Joshuu 

Did you check docs for this?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar ,

 

Yeah I have checked and configured the localization settings for the required languages. And as shown below few records got automatically created in localization requested items table.

 

Will these closed automatically too ?

 

priyarao_0-1684928727144.png