How to translate a record producer name and short description to other language on service portal
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05-24-2023 02:09 AM - edited 05-24-2023 02:10 AM
Hi All,
I am trying add a records for Record producer name and short description in "sys_translated_text" table. But the text is still remain in English language.
Could you please help me on this? Is that the right table to add?
Thank you.
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05-24-2023 03:19 AM
becomes easier when you use the new feature
Translation of Service Catalog items
Another way with detailed explanation here
Translation of Catalog Name and It's variables & help texts
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-24-2023 04:11 AM
Hi @Ankur Bawiskar ,
Thanks for your response.
When I am trying to request for translations it is showing as below. These languages are already installed, how can we enable these here?
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05-24-2023 04:18 AM
Did you check docs for this?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-24-2023 04:46 AM
Hi @Ankur Bawiskar ,
Yeah I have checked and configured the localization settings for the required languages. And as shown below few records got automatically created in localization requested items table.
Will these closed automatically too ?