How to translate incident title in service Operation Workspace

Alon Grod
Tera Expert

How can I translate this to a different language, i tried to use 'sys_ui_message' table but I had no luck.

 

WhatsApp Image 2023-07-27 at 11.01.27.jpeg

 

 

1 ACCEPTED SOLUTION

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @Alon Grod 

Greetings!

the title of request items/incidents are stored in sys_translated_text table.

create a new record in that table (document will be sys id of the record).

RaviChandra_K_0-1690458442158.png

to know where the translation of each record belongs, enable language debugging

RaviChandra_K_1-1690458488867.png

refer:

https://docs.servicenow.com/en-US/bundle/utah-platform-administration/page/administer/localization/t...

 

Please hit the thumb and Mark as correct based on Impact!!

 

Kind Regards,

Ravi Chandra.

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1 REPLY 1

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @Alon Grod 

Greetings!

the title of request items/incidents are stored in sys_translated_text table.

create a new record in that table (document will be sys id of the record).

RaviChandra_K_0-1690458442158.png

to know where the translation of each record belongs, enable language debugging

RaviChandra_K_1-1690458488867.png

refer:

https://docs.servicenow.com/en-US/bundle/utah-platform-administration/page/administer/localization/t...

 

Please hit the thumb and Mark as correct based on Impact!!

 

Kind Regards,

Ravi Chandra.