Service Operations Workspace - Image to appear next to caller field if custom checkbox is true

[Jake McC]

Hello,

Within the Service Operations Workspace I am trying to have an image appear next to the "Caller" field if my custom checkbox field is true. I believe that I know how to do this in Core UI however I don't believe that this will work in SOW. Does anyone happen to know how one would go about this? I've been scouring the UI Builder and can't see any option there.

Many thanks,

Jake

[Ankur Bawiskar]

@Jake McC 

for Workspace it's different, you need to use Field Decorator

Create a field decorator action 

UI Builder Deep Dives: Field Action Decorator 

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[Ankur Bawiskar]

@Jake McC 

Hope you are doing good.

Did my reply answer your question?

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[Jake McC]

@Ankur Bawiskar 

Hi Ankur, this was very helpful for having an icon appear next to the field on the form view (see attached screenshot, it's the icon I have circled in blue), I have done this as suggested with a Declarative Action; a follow-up question if you would, would you please be able to help me how to achieve the same in the List View?

And additionally in the "Record Information" optional tab on the far right panel (I forget the official name of the panel), how would I also get it here?

[Ankur Bawiskar]

@Jake McC 

the field decorator is not working on list?

For the right side see this, it will require heavy customization, I will recommend avoid that

How to Add "Record information" tab on the Contextual side panel for request (requested_item) in SOW 

If my response helped please mark it correct and close the thread so that it benefits future readers.