How to translate mailto message in Email templates

sushmitha2
Tera Contributor

I want to translate the message of mailto in Email templates.

Can any one suggest any solution of how to translate mailto Message in Email templates.

 

sushmitha2_0-1681375298950.png

 

2 REPLIES 2

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

This might help you:

- 2022-08-08 - Article - (Static) Multi-lingual notification support

 

Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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ElisaMuMe
Tera Contributor

I had applied the translation and it wasn't working. I kept looking for an answer and it seems to be a known issue: Notification Static Translations do not work when using Email Templates

 

I haven't had the chance to check if this still happens in Vancouver as we're still working on the Utah release, but as per the knowledge article, it should. Anyway, I wanted to share this for those still working on a previous version.