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10-11-2023 04:30 AM
Hi,
I got stuck to send an email notification. As of now the email notification is sending two static emails "abc@zed.com" and "xyz@zed.com" based on the selection of one of the catalog variable yes.
But right now it should send email notification two diff times like below
1. The day after "term_date" to this email "xyz@zed.com"
2.The same email should send when template catalog variable selected YES.
How can i achieve this.
AS of now email is sending to both emails when template catalog variable selected YES like below workflow
Solved! Go to Solution.
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10-11-2023 04:38 AM
you can use workflow wait for timer activity with script
what did you start with?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-11-2023 04:38 AM
you can use workflow wait for timer activity with script
what did you start with?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-11-2023 05:02 AM
I start with one which is, when ever a catalog variable is selected notification sending to ABC@zed.com
now got stuck with other scenario the same email notification should send to other user which is XYZ@zed.com when a date field checks if date field is selected today the above notification should send tomorrow.
below is the flow for 1st condition
now for 2nd condition do i need to create a timer activity after above event activity and use the same event in the flow?