How to trigger a notification the day after the term date.

sinu2
Tera Expert

Hi,

 

I got stuck to send an email notification. As of now the email notification is sending two static emails "abc@zed.com" and "xyz@zed.com" based on the selection of one of the catalog variable yes. 

 

But right now it should send email notification two diff times like below

 

1. The day after "term_date" to this email "xyz@zed.com"

2.The same email should send when template catalog variable selected YES.

 

How can i achieve this.

 

AS of now email is sending to both emails when template catalog variable selected YES like below workflow

 

sinu2_0-1697023794999.png

 

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@sinu2 

you can use workflow wait for timer activity with script

what did you start with?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

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2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@sinu2 

you can use workflow wait for timer activity with script

what did you start with?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

I start with one which is, when ever a catalog variable is selected notification sending to ABC@zed.com

now got stuck with other scenario the same email notification should send to other user which is XYZ@zed.com when a date field checks if date field is selected today the above notification should send tomorrow.

 

below is the flow for 1st condition 

sinu2_0-1697025672702.png

 

now for 2nd condition do i need to create a timer activity after above event activity and use the same event in the flow?