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How to trigger a single notification to requestor for the Approval record?

SubhashreeS4370
Tera Contributor

Hi Team,

 

We have a requirement to auto cancel any RITMs, that are not approved within 30days. We are looping through approval records (sysapproval_approver) table, fetching the RITMs, then calling the notification which is sending emails to each approver separately for the same approving record.

 

Current behavior: User is receiving multiple notifications along with approving user.

 

Expected Behavior: Our goal is to notify the user via Additional comments (without sending multiple notifications to the requestor).

 

Flow configuration:

SubhashreeS4370_3-1788360133564.png

 

Notification:

SubhashreeS4370_1-1788360050719.png

 

SubhashreeS4370_2-1788360085263.png

 

Please verify our Flow and let us know how can we trigger a notification to the Requestor (via single notification specific to one ticket) instead of multiple notifications which is happening happening via For-each loop.

 

Thank you in advance!!

 

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