How to trigger approvals to only specific persons in a group
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-25-2023 06:28 AM
Hello All
I have a specific use case where we need to trigger only to specific persons in a group but not to the members in the whole group.
Any reference how we can achieve this.
Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-25-2023 06:34 AM
in flow, you can directly select that user in the user approval activity
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-25-2023 06:52 AM
Hello @Raviteja Kunal1 ,
If you want to achieve this through flow then you can use 'Additional approvers script' with help of advance option.
if you find it helpful, Give thumbs up.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-25-2023 07:08 AM
@Rohit01998 yes through flow designer. Not able to find Additional approvers script, where I can find this?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-25-2023 07:06 AM
if you use group approval activity and mention group it will go to every member
Please discuss with your customer if your requirement is user approval or group approval
If group approval is not required then use user approval activity
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader