How to trigger notification whenever knowledge article is submitted through defined worlflow

[Asish17]

Hi,

We have overridden the OOB Workflow called "Knowledge - Approval Publish workflow" and modified as required, now can we have trigger the notification whenever the knowledge article is submitted is it possible to trigger notification from our workflow.

Thanks, Asish

[Venkatesh_N]

Hi @Asish17 ,

Use the Create Event activity in workflow to trigger any event and use that same event name in the Trigger conditions of Notification. Refer below images:

Else, you can also customize new Notification from the Notification activty in workflow.

I hope this helps. Mark my answer correct & Like Helpful, if Applicable.

Thanks!
Venkatesh Nekkanti