How to trigger Outbound GET REST API if there is an Inbound call

[Mrman]

Hi All,

My use case requires to call external REST API from ServiceNow and the get additional field details when that External system makes a call to  ServiceNow by passing some basic details of the user.  For example, the 3rd party system trigger a call to Service Now when they hire a new candidate in their system and pushes the ID of that user.  Once the initial call is made, based on that User ID they pass we need to go and GET the additional field details like their First name , last name , email, etc...and store in a table.

Please let me know possible solutions to achieve this in Service Now using REST API and our 3rd party system supports REST API with JSON.

@Ankur Bawiskar 

[Mrman]

Ok thanks, will try this and let you know .

[Ankur Bawiskar]

@Mrman 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur

[Mrman]

@Ankur Bawiskar Could you let me know how can I call Scripred rest API of other service now instance from one instance . I am only able to use REST API explorer but not able to find a way scripted REST API from Service now instance.

[Ankur Bawiskar]

Hi,

just like you call any external API using REST Message; same thing you need to use

http://servicenow-docs.readthedocs.io/en/latest/REST_Messages/

Regards
Ankur

[Priyanka Jain2]

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