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‎08-30-2019 11:36 AM
I completed a flow design for a service catalog request in our dev instance and it works fine, but after committing it to the test instance, I'm getting 'Internal Server Error'. I have a suspicion that it is related to being developed in Global application, but because I wanted the flow to update data in other applications, I didn't think there was another option.
Here is the console log error I'm getting:
Does anyone know what I can do to overcome this issue?
Solved! Go to Solution.
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‎08-30-2019 12:47 PM
I found the problem by comparing the list of variables between the dev and test catalog item, and found that I was missing several. I added them and pushed the new update set to test, and now it's working. The error message wasn't helpful. Thanks for your reply.

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‎08-30-2019 12:39 PM
you can troubleshoot this issue using system logs to find culprit source script.
It seems that you have something running on submit ( client script) which is causing this issue.
Regards,
sachin
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‎08-30-2019 12:47 PM
I found the problem by comparing the list of variables between the dev and test catalog item, and found that I was missing several. I added them and pushed the new update set to test, and now it's working. The error message wasn't helpful. Thanks for your reply.
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‎06-08-2023 06:44 AM
Hi Eileen,
I am facing the same problem, but in my case variables are same in prod and test instance.so could you suggest any other dependency it might have.