How to turn off ldap login in servicenow instance

kushal_dangare
Tera Expert

Hi,

 

We have implemented SSO in our instance. And now we want everyone to use SSO for login. Still few users are using login.do url to login. How do I turn off ldap login in this case? I still want to keep login.do url but only local users (non-ldap) should be able to login thorough it.

 

Thanks,

Kushal.

2 REPLIES 2

Alberto Consonn
ServiceNow Employee
ServiceNow Employee

Hi,

try to set to false the following System Property:

glide.ldap.authentication

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Thank you

Cheers
Alberto

Allen Andreas
Administrator
Administrator

Hi,

If you're using SSO such as ADFS, then in your LDAP settings, you'd want to turn off the "Use LDAP for password authentication" in the System Properties > LDAP section:

find_real_file.png

Uses should only be using the login.do or even know about it, if they have a local account.

Then the use your normal URL for SSO authentication, etc.

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