How to turn off the option to select dark mode in Now Mobile application

surajit3
Tera Expert

HI team,

As a requirement I dont want end users to have a dark mode under Preferences->Theme in now mobile application. I tried setting the property glide.ui.polaris.theme to active false but It didnt work.
Let me know how can this be achieved.

Thanks,
Surajit

2 REPLIES 2

sreeram_nair
Tera Guru

Modifying the property glide.ui.polaris.theme won't work. Instead, you'll need to customize the mobile theme settings by overriding or restricting the available theme options in the mobile experience. This typically involves disabling dark mode options at the platform level or using mobile configurations to hide specific preferences for end users.

You have to make changes to Now Experience Themes from System UI or Branding Editor from Now Mobile App Menu.


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SUBHAM_SHAW_SN
Tera Guru
Tera Guru

@surajit3 

 

  • Navigate to:
    Now Mobile > Branding or System Mobile UI > Branding depending on your version.

  • Open your mobile app's branding record (e.g., Now Mobile).

  • In the Theme Settings, configure only the Light Theme:

    • Set the Default Theme to your light theme.

    • Remove or avoid adding Dark Theme as an option.

  • Set the "Allow user to switch theme" option to false (if available in your version):

    • This disables the user's ability to toggle between Light and Dark themes.

  • Save and publish the branding.