How to Undo Truncated Word to a Full Word in Service Portal ????

saif-1996
Mega Contributor

serviceportal111.png

 

The Caller 'David Mi....' has to Be shown as 'David Miller' as uploaded in the Figure Above

I need the inputs how we can undo the truncated word 'Mi....' into 'Miller' ???

 

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @saif-1996 

 

I doubt we can do this, or need to change in CSS  which capturing the name and showing here. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Amit Pandey
Kilo Sage

Hi @saif-1996 

 

Pls identify the HTML element containing the truncated word and apply CSS to prevent truncation, ensuring the full text is displayed.

 

Regards,

Amit