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11-01-2018 09:50 AM
I have created a table in which user can change their department by entering their present department and new department.
I have a requirement that when user submit the request then their manager's approval will be trigered and after the manager's approval their department will be changed and auto updated in sys_user table.
Here is the table
Solved! Go to Solution.

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11-04-2018 10:18 PM
Hi Ankit,
On what I understand, you want to update the department in sys_users table after managers approval.
You can achieve this through Run Script - workflow activity.
And a update GlideRecord.
Please see references.
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11-04-2018 09:57 PM
Hi Ankit,
Any update on this?
Can you mark answer my as correct, helpful if you were able to achieve the requirement. This helps in removing this question from unanswered list and helps users to learn from your thread. Thanks in advance.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-04-2018 09:54 PM
Hi Ankit,
Any update on this?
Can you mark my answer as correct, helpful if you were able to achieve the requirement. This helps in removing this question from unanswered list and helps users to learn from your thread. Thanks in advance.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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11-04-2018 10:18 PM
Hi Ankit,
On what I understand, you want to update the department in sys_users table after managers approval.
You can achieve this through Run Script - workflow activity.
And a update GlideRecord.
Please see references.