How to update fields in table from catalog items field after submission of request.
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05-20-2025 03:21 AM
Hi @everone
I have a requirement where i need to update a two fields which are short description and app ID in one table from catalog item fields which are short description and Application ID after submission of the form.
How can i do this?
Best Regards.
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05-20-2025 04:37 AM
then use workflow run script.
How did you determine which record to update?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-20-2025 04:35 AM
it's an easy requirement whether you use flow or workflow.
How are you identifying which record to update on the target table?
what did you start with and where are you stuck?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-20-2025 05:26 AM
Hi @Ankur Bawiskar , I have two fields on catalog form Short description and application ID. now when user fill those details those should be updated in record of a one table.
I have Organization table, in which we have many organizations records, these fields on the form should be update in that particular organization record.
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05-20-2025 05:30 AM
my question is -> how will you identify which record in that table to update? what query are you using?
Are you having any reference variable in your catalog item which holds which record to update?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader