How to add URL in the body of the notification to open catalog item

[chiranjeevi Kup]

Hi All,

I configured notification in the workflow and now I am looking to add URL of the order guide in the body of the email to raise request.

can someone help with the approach to achieve this requirement.

[Ranjit Nimbalka]

Hi @chiranjeevi Kup 

In notification go to what it will content in body type any text you required select that text and above that in banner you have insert/edit link option click on that or just right click on text in which you want to add URL you can see option to add link screenshot attached below.

Fields in that:-

 1. URL:- give the URL of order guide

2.text to display:- the text which is shown in email body

3.Title:- by your choice

4.open link in :- select the option where you want to open that record(new tab,same tab etc.)

(Tip :- In URL don't give your instance name  do like this:- Instance url/incident.do?sys_id=58f7e51a47083110b5cee332736d43fa)

Regards,

Ranjit Nimbalkar

[chiranjeevi Kup]

@Ranjit Nimbalka  Thanks for the response but am looking to add the link in the workflow notification activity, could you please help on the same.

[Sagar Pagar]

Hi @chiranjeevi Kup,

If you are using notification activity in workflow. You can use the same way as Ranjit suggested in workflow as well.

Thanks,
Sagar Pagar

[chiranjeevi Kup]

@Sagar Pagar  but my workflow activity looks like below and no where the options as mentioned by @Ranjit Nimbalka