How to update incident record from another ServiceNow instance with rest api?

[IbrahimVali]

I have two instances, when I am creating an incident in first instance, then it is creating an incident record with same values in second instance.

When I try to update incident record in first instance, then same record of second instance is not updating.

Please provide me steps to achieve this.

Thanks,

Ibrahim

[Sukraj Raikhraj]

is this thru ebonding or rest api?

[Knight Rider]

Hi,

you need to make a PUT/PATCH  call to another instance with Incident sys_id(in Instance 2) to update the record. 

Please provide infomration like how  you are creating  Incident in Instance 2  using a  REST Message/ Business rule.

Also, when you are creating the incident in  Instance 2, you need to get the SYS ID of Created Incident  and store it in custom field/any other field on Incident and l ater use that sys id to update the  created incident.

Thanks!!

[Abhijeet9]

plz show how to update , do you have docs for that ?