How to update record as other user
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-19-2022 05:17 AM
I have 100 incidents to close using background script. How can I update and close these incidents as other user
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-19-2022 06:04 AM
I want to update from background script
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-19-2022 06:07 AM
as suggested by Abhijit you can write On demand scheduled job ( you can run that Job once whenever you need it)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-19-2022 06:29 AM - edited ‎10-19-2022 06:30 AM
What is exact problem running via scheduled job?
If you need it via background script then some workaround needs to be used.
e.g. you can modify updated by field via same script and use autoSysFields(false), so those will look like updated by some other user.
Please mark answer as Correct or Helpful based on impact.
Regards,
Abhijit
ServiceNow MVP