How to upload or use custom fonts in KB articles
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03-06-2025 07:19 PM
Hello everyone !
We are implementing ServiceNow and part of the requirement is to have KB articles have Organization branding including font.
We are using custom fonts currently in our organisation.
Requirement is to have these fonts be available for KB article writing.
I researched but could not find a step by step procedure on it or where do I apply the CSS on the knowledge base?
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03-06-2025 08:12 PM
You can create a Style Sheet under content management module and reference this style sheet as a default value in the article html body or in the UI page as explained in the support article.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0692082
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03-06-2025 08:52 PM
You can add the font to the list of available fonts by modifying either property glide.ui.html.editor.v4.font.collection or property glide.ui.html.editor.v5.font.collection.
But I am not sure how to make the font the default one
Thanks
dgarad
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03-07-2025 06:57 AM
thanks, but how do I upload my custom font in here ?